Dealing with your insurer after an accident can be a stressful process, so when faced with the challenge of improving its claims process, a UK-based insurance firm turned to Dataiku. The team built a real-time decision engine for the claims handler which resulted in decreased costs, increased efficiency, and an improved customer experience.
This infographic puts a spotlight on this claims use case and shows how Dataiku fits into, and improves, the claims journey for both customers and claims handlers. Here, we break things down into 4 easy steps: Claim, Estimation, Comprehension, and Satisfaction.
